Realistic practice and evidence-based evaluation, for people and AI agents.
Practice with lifelike versions of your own customers. Evaluate any transcript, from anywhere, against your standard, with the evidence behind every result.
New Now taking design partners →Cautious finance lead
Wants proof of payback. Reveals the budget deadline only if asked who else decides.
Your pricingReal objectionsHidden factsBuyer“Operations is ready. Finance needs to see the payback before we can sign.”
You“Let’s model it with your volumes and bring your finance lead into the review.”
Three conversations. Three moments that matter.Select a highlighted moment to explore.
Two capabilities, one standard. Use them together or on their own.
Counterparts built from your products, pricing, policies and your customers’ real objections. Your people practice out loud, as often as it takes, before it counts.
From your call recorder, contact center, meeting tool, chat logs or AI agent platform. Melro evaluates it against your standard and shows the evidence for every result.
Your experts describe what great looks like once. Melro builds the counterpart and the evaluation from that same definition, so every result comes with evidence: the moment, the words and the reason.
Confirmed the decision criteria“Who else will weigh in on this?”
Brought finance into the next step“Let’s bring your finance lead into the review.”
Asked for a decision date“Great, I’ll send something over.”
Handled a discount requestNever came up, so it isn’t scored.
They did it. Here’s the moment.
Close. Here’s what would finish it.
The chance came up at 11:05. Here’s what was said.
It never came up, so it doesn’t count against anyone.
Give everyone the hard conversation on demand, and see who’s ready, behavior by behavior.
Melro for teams → For your clientsKeep your method alive between workshops, with evidence you and your client both see.
Melro for partners → For your productAdd live roleplay to your product, or evaluate any transcript, including your AI agents’.
Melro for developers →Your expert describes the conversation and what good looks like, in the AI tools they already use, or we build the first one with you. No forms.
A short briefing, then a live voice call with a counterpart built from your company’s knowledge.
Every behavior evaluated against your standard, with the moment and the words, for practice calls, live calls and AI agents.
One clear next step for each person, and a team view of who’s ready on which behaviors.
Unlike generic AI roleplay, every counterpart follows the facts, objections and goals you set, and you can check that it did.
Your definition of good, not a generic rubric. Every result names the behavior.
The moment, the words and the reason. Feedback you can check, not an opinion.
Human or AI, practice or live, from any recorder, contact center or agent platform.
They play the part your experts specified, and you can check, turn by turn, that they did.
Create exercises in the AI tools your experts already use. Melro asks the follow-up questions.
Pin a version so practice and evaluation stay exactly as you tested them, until you choose to update.
Melro gives your people realistic voice practice with counterparts built from your own knowledge, and evaluates any conversation transcript, human or AI, practice or live, against your standard, with the evidence behind every result.
Yes. Bring transcripts from anywhere: your call recorder, contact center, meeting tool, chat logs or AI agent platform. Melro evaluates each one against your standard and points to the moment each behavior happened.
Yes. Evaluate your agents’ transcripts against the same standard you use for your people and see exactly where an agent falls short, and what to change.
Your experts, in the AI tools they already use, or we build the first ones with you. Melro asks the follow-up questions and checks each exercise against your company’s knowledge before anyone practices.
The behaviors you define. Each result is met, partly, missed or not scored, with the reason and the moment. If a chance never came up, it isn’t scored.
Per user or per minute, depending on how you use Melro. We’ll walk you through it in the demo.
Book 15 minutes with the founders. Bring one conversation your people have to get right, and we’ll show you how it becomes your first exercise.
15 minutes with the founders. Bring a goal, a conversation or something you’re building.